LESSON 9 - Dealing with a Dissatisfied Customer
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- LESSON 1 - Talking about a New Project
- LESSON 2 - Talking about Financial Issues
- LESSON 3 - Discussing a New Ad Campaign
- LESSON 4 - Talking about Manufacturing
- LESSON 5 - Talking about Company Strategy
- Review for Lessons 1-5
- LESSON 6 - Discussing Good Results
- LESSON 7 - Discussing Bad Results
- LESSON 8 - Discussing a Difficult Decision
- LESSON 9 - Dealing with a Dissatisfied Customer
- LESSON 10 - Discussing a Difficult Request
- Review for Lessons 6-10
- LESSON 11 - Motivating Co-workers
- LESSON 12 - Running a Meeting
- LESSON 13 - Discussing a Mistake
- LESSON 14 - Taking Credit for Good Results
- LESSON 15 - Shifting Blame
- Review for Lessons 11-15
- LESSON 16 - Politely Disagreeing with Someone
- LESSON 17 - Telling Somebody Off
- LESSON 18 - Discussing Office Scandals
- LESSON 19 - Complaining about a Co-worker
- LESSON 20 - Talking about a Brown Noser
- Review for Lessons 16-20
- LESSON 21 - Explaining that You're Feeling Overworked
- LESSON 22 - Calling in Sick
- LESSON 23 - Requesting a Bank Loan
- LESSON 24 - Negotiating a Purchase
- LESSON 25 - Conducting a Performance Review
- Review for Lessons 21-25
- LESSON 26 - Promoting an Employee
- LESSON 27 - Firing Somebody
- LESSON 28 - Job Interview 1
- LESSON 29 - Job Interview 2
- LESSON 30 - Negotiating a Salary Offer
- Review for Lessons 26-30
- INDEX OF IDIOMS
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